FameMaker Support

Account access

• Forgot your password? On the sign-in screen, tap Forgot password and follow the link we email you. Check your spam folder if it doesn’t arrive within a few minutes.
• Lost your two-step code device? Email us from your account address; we will verify your identity before resetting two-step sign-in.
• Think someone else got in? Change your password straight away and email us.

Troubleshooting

• Update to the latest version of the app and iOS.
• Close and reopen the app, and check your internet connection.
• Photos won’t upload? Allow photo access in Settings › FameMaker › Photos.
• Not getting your daily reminder? Allow notifications in Settings › Notifications › FameMaker, and check your quiet hours in the app.
• A post shows as failed? Open it to see the reason. Most failures are an expired platform connection (reconnect it) or a file the platform rejects.

Billing and subscriptions

• Bought in the iPhone app: manage or cancel in Settings › [your name] › Subscriptions. Request refunds from Apple at reportaproblem.apple.com.
• Bought on the web: manage your plan in your account settings, or email us.
• Cancelling keeps your plan active until the end of the paid period. See Terms: subscriptions.

Social account connections

• Open Connections in the app and choose a platform. You will sign in on the platform’s own page; FameMaker never sees your password.
• Instagram publishing requires a Professional (Business or Creator) account; some features also need a linked Facebook Page.
• TikTok may hold posts from new apps or private accounts for you to finish in the TikTok app.
• If a connection expires or you changed your password on the platform, tap Reconnect.
• Some statistics and post types are not available for every platform or account type. That is set by the platform, not by FameMaker.

Content creation

• Some creation features need your permission to send content to the outside services that make them. You can turn this on or off in the app’s settings; see the Privacy Policy.
• A request may be blocked by safety rules, for example if it involves a real person without permission, a minor, explicit content or impersonation. Try a different prompt or reference image.
• Results look off? Try a clearer, well-lit reference photo of a single face, or a different look. Generation can take a few minutes for videos.
• Always review generated content before publishing, and follow each platform’s content-labeling rules.

Report content

If you believe content created with FameMaker uses your likeness without permission, infringes your rights, or is harmful, email support@famemaker.app with links or screenshots, what is wrong, and how to contact you. For copyright claims, include the information required by the DMCA. We review every report and may remove content or suspend accounts. To report content on a social platform itself, also use that platform’s reporting tools.

Privacy requests

To get a copy of your information, correct it, or ask questions about privacy, email privacy@famemaker.app. Read our Privacy Policy.

Delete your account

You can delete your account in the app under Settings › Delete Account. Full details, including what is deleted and how to revoke platform permissions: Delete your account.

Legal: Terms of Service · Privacy Policy